Feb 4, 2020
Swing for the fences
Retailers become successful by adjusting to the next pitch and taking chances to offer customers what's new and exciting.
Dec 2, 2019
Collecting debts: Life is not always easy
This month's column is about collecting monies owed.
Oct 10, 2019
What are we, the greenhouse, garden centre and landscape companies, doing to create a showtime experience for our customers?
Oct 3, 2019
The million-dollar smile
A big smile turns us into better customers, and better customers not only spend more, they are loyal as well.
Sep 18, 2019
Design with retail sales in mind
People will continue to shop at a store where there is good customer service, good selection and ease of shopping.
Sep 18, 2019
Close the sale
Learning to be a better closer means listening to what customers are asking, then meeting their needs.
Sep 12, 2019
March of the millenial
Understand millenial customers and employees by understanding their values.
Sep 3, 2019
Stories from the front lines
Well run, well displayed and well stocked garden centres and greenhouses are successful.
Apr 24, 2019
Retail horticulturist online training program
Interactive, 12-module online training program will help those working in a retail environment toward earning industry certification.