NEWS

Ten KPIs to ponder at year's end
Mark Bradley outlines 10 key performance indicators to use when analyzing your landscape business.

Keep it simple
Rod MacDonald explains why in sales, like so many aspects of life, "keeping it simple" is a useful mantra.

Mastering cash flow
Nathan Helder shares tips and strategies to ease tight times, and promote smooth landscape company operation

Consequential loss goes to Ottawa Part II
Robert Kennaley examines a significant Supreme Court of Canada case regarding the "own work exclusion" and the extent to which a contractors liability insurance policy should cover what is known as consequential loss.

Legal matters: Revisiting enforceability of notice provisions under a contract
Courts will not hesitate to enforce technical notice requirements, Robert Kennaley writes. Protect yourself and your business by understanding the details and clauses in each contract you sign.

Road to success: Service improves sales
You've heard of ABC (Always Be Closing); try ABB (Always Be Building) - lifelong relationships with customers.

Management Solutions: Controlling unbillable time
Mark Bradley's tips to cut down on wasted time and take your company from good to great.

Small spaces, big opportunities
Urbanization, baby boomer downsizing and the glut of condominium and townhome developments across Canada are alarming trends for the garden centre industry. However, they are also providing new opportunities for retailers willing to embrace this pattern.

Retail details: Garden centres meet challenges for growth
Landscape Trades looks at successful garden centres across Canada for insights on how to grow in the challenging retail environment.

Every trick in the book: Seven case studies on the lighter side of handling complaints
A good sense of humour and a little common sense make dealing with difficult customers a lot easier.

Legal matters - A recent slip-and-fall case: One for contractors
Robert Kennaley looks at a recent slip and fall case which reiterated the principle that, at least in Ontario, neither the occupier nor the contractor he hires is responsible to guarantee against slips-and-falls. Rather, what is required is that a reasonable system be in place to guard against such falls — and that the system be followed.

Research update: Snow and ice control in parking lots
Researchers at the University of Waterloo are undertaking a multi-year study examining snow and ice removal in parking lot applications.

Management solutions: Equipment could be your top snow and ice salesperson
Your equipment has a significant influence on your snow and ice sales. From the types of work, to the number of sites you can complete in a shift, right through to what you are charging, equipment plays a strong hand in the work you win each winter.

Understand the balance Part 2
According to Nathan Helder, balance sheets are all about relationships. Understanding how the asset and liability line items within your business relate to each other is key to guiding your business toward your ultimate goals.

We can prove it
Progressive snow and ice contractors embrace recordkeeping technology — the value is all in the details

Cluster highlights
Canada's nursery grower sector to benefit from research projects.

Year-round pioneers
Contractors creative innovative ways to stretch their season to 365 days a year, keeping a steady cash flow and retaining quality staff.

Scarce-labour solutions
Attracting and retaining skilled workers for the landscaping and horticultural trades.

Unit pricing hurts contactors and contracting
Unit pricing hurts your company's profits by assuming a fixed amount of labour per item.

We need each other
We all have a strong need to share with others, particularly those who have a real understanding of our individual situation.

Consequential loss goes to Ottawa
The Supreme Court of Canada has been asked to consider the line between faulty workmanship and 'resulting' or 'consequential' loss in a CGL (comprehensive general liability) policy.

When to draw the line
Professional landscape designers provide guidance, vision and product knowledge for outdoor spaces, while explaining what is possible, how it is possible and why.

Construction supports maintenance
Heike Stippler, president of Heike Designs in Whistler, B.C., is the mentor for the June 2016 issue of Landscape Trades. Heike Designs provides design, installation and maintenance services.

Management solutions: Five plans for success
Charting plans for your company -- five-year, one-year, work schedule, plans for estimates and daily plans -- guides it toward success and profitability.

Potholes and pitfalls
Rod McDonald draws on his years of experience in garden centre retailing to help others avoid setbacks, and stay on the road to success.

Mentor moment: Trust your instincts, go all in
John Eckhardt of LawnPro Landscapes in Chilliwack, B.C. shares a lesson on controlling expenses to match your company's size.

A case study: Underlying work and contractual clarity


Green jewel on the Gaspe
An interview with Alexander Reford

Selling landscape: The investment angle
Make sure your customers understand how professional landscaping enhances property values

Legal matters column: Unavoidable litigation
Case study: Contractor wins a lawsuit, but loses on the bottom line.

Mentor Kevin Knauss: Positive work culture empowers employees
Kevin Nauss CLP of Price Landscaping Services in Moncton, N.B. gives Landscape Trades readers his take on mentorship. His leadership roles include a board position with the Canadian Nursery Landscape Association, advisory service with the Landscape Horticulturist Red Seal program and governance for the New Brunswick Landscape Horticulture Training Institute.

Management solutions: Horsepower for productivity
Remember, in most circumstances, the cost of inefficiency and lost productivity is far more expensive than the cost of equipment itself. Not only will a good set of equipment improve on-time delivery of your jobs; when managed correctly, equipment will improve the culture, attitude and bottom line of your company.

Judy Sharpton: Spring is now!
In the current retail environment, where mass merchandisers continue to take market share, and enthusiasm for gardening has shifted to edibles, organics and container gardening, letting spring slip up on you (again) could be disastrous.

Sustainable landscaping: Soil shepherding
When customers approach us for landscaping, the first request is "low maintenance." Protecting the soil protects watersheds, helps plant health and even preserves our food security. Learn all about which plants like your soil, and the soil on your customers' properties. Now, go have fun in the garden. Yes, it's a job, but it can still be fun.

ECHO and Shindaiwa offers discount to CNLA members
CNLA and members of its provincial associations are entitled to a purchasing discount off the MSRP for ECHO and Shindaiwa equipment and accessories.

Nutri-Lawn presents national awards


Canadian grower shortlisted for international producer award


Still time to register for the Seeley Summit
The Seeley Summits bring a wide range of green industry leaders together annually, to tackle a different challenge facing the industry. This year focuses on water.

Garden Days 2014
Green industry business are encouraged to organize activities or events to celebrate gardening during Garden Days, held June 13-15 this year.

Updated list of regulated pests
The Canadian Food Inspection Agency (CFIA) has updated the list of Pests Regulated by Canada

Jacobsen acquires Dixie Chopper
Jacobsen has acquired the assets of Dixie Chopper, a manufacturer of zero-turn radius mowers for the commercial and residential markets.

Martha Stewart to speak at IGC Chicago
In her first ever green industry appearance, Martha Stewart will present the keynote speech at IGC Chicago’s eighth annual event, August 19-21, 2014 at Chicago’s Navy Pier.

JCB provides help in wake of Filipino disaster
Heavy equipment manufacturer JCB is responding to the Filipino typhoon disaster by donating machines and generators to assist in the aftermath of the catastrophe.

Plan and prepare during Snow Safety Week, Oct. 28-31
Back by popular demand, the Snow and Ice Management Association (SIMA) presents Snow Safety Week to provide quality information on a variety of safety-related topics

Plant Products announces plans to move
Plant Products Company has announced plans to relocate its Brampton warehouse and office facility to Ancaster, Ont.

Adverse weather has affected this year's peat moss harvest
As of August 31, expected peat moss harvest volumes in Canada are down.

John Deere announces Green Carpet VIP contest
In conjunction with its sponsorship of the John Deere Green Carpet at the 2013 Canadian Country Music Association (CCMA) Awards, John Deere Canada is holding a special Green Carpet VIP Experience contest.

Striking foreign service delays worker visas
Striking foreign service workers are causing significant disruption to the Canadian horticulture industry which requires access to the Temporary Foreign Worker Program.

Myers Industries to close Brantford plant
Approximately 250 employees will be affected by the closure of Myers Industries' manufacturing plant in Brantford, Ont.

John Deere releases bilingual website for Canadians
John Deere announces bilingual website designed for Canadian customers

Project PRS launched in honour of Smart Irrigation Month
Rain Bird has launched a new initiative aimed at educating and informing professionals and homeowners about the water-saving benefits of pressure-regulating irrigation system components. The initiative, dubbed Project PRS, kicked off on July 1, 2013 as Smart Irrigation Month officially began.

Minter Gardens to close in October
Declining tourism and changing climate puts pressure on 32-acre show garden

Reforms announced for Temporary Foreign Worker Program
The federal government has announced reforms to the Temporary Foreign Worker Program (TFWP). Stemming from the ongoing review of the TFWP, the Government has introduced legislative, regulatory and administrative changes. These changes will impact all users of the TFWP although at this time the exact impact is unclear. According to the Canadian Nursery Landscape Association, it appears that the Seasonal Agricultural Worker Program (SAWP) will remain largely unaffected.

New regulations when importing product with bamboo stakes
All growers importing plant material with bamboo stakes into Canada from the U.S. should be aware of new regulations now being enforced by CFIA.

Asian long-horned beetle eradicated from Canada
Infestation did not spread beyond Ontario.

Present your work at CitiesAlive 2013
Green Roofs for Healthy Cities invites you to submit a paper for presentation at CitiesAlive: 11th Annual Green Roof and Wall Conference in San Francisco, Oct. 23-26, 2013.

Growers can use inventory to access up to $400,000


Deadline for RBC Grower of the Year is Nov. 30
Judging criteria for the RBC Growers of the Year award has been developed to assess nurseries on their merits in each of the categories, regardless of size.

Peat moss harvest improves in 2012
The Canadian Sphagnum Peat Moss Association (CSPMA) reports the peat harvest has significantly improved from last year's poor season.

CNLA updates retail certification exam
The Landscape Industry Certified Retail Horticulturist (formerly Certified Horticultural Technician) exam has been updated to reflect the changing nature of retail garden centres.

New national award recognizes excellence among garden retailers
Garden Centres Canada (GCC) has launched a new award to help better recognize the professional work of its retail members.

Grasshopper receives pollution prevention award
Investments in fabrication processes save more than 310 tons of steel annually

Wright Manufacturing makes arrangement with Deere
Wright Manufacturing is pleased to announce a design and manufacturing arrangement with Deere & Company

Changes to EI program announced
The Canadian Nursery Landscape Association (CNLA) has prepared a release, summarizing the impact of the EI program changes to the green trades.

Boxwood blight: customers should be wary of 'free from' claims
The Canadian Nursery Landscape Association reports that some growers of boxwood are claiming to be “free” from C. buxicola or boxwood blight, based on negative test results that have been supplied to growers by their CFIA inspectors.

Regalia Maxx granted Canadian approval
Marrone Bio Innovations recently announced that Health Canada's Pest Management Regulatory Agency has approved Regalia Maxx biofungicide for outdoor and greenhouse use on a variety of fruits and vegetables, as well as on ornamentals.

3D plugin creates photorealistic renderings
Dynascape Software is the latest company to become an official reseller of the rendering plug-in to Google SketchUp, Shaderlight. The Shaderlight plugin allows landscape designers to add a photorealistic touch to their 3D models for client presentations

Boxwood blight confirmed at Ontario nursery
As a result of CFIA's ongoing detection survey to determine the spread of Cylindrocladium buxicola across Canada, they have confirmed a positive location at one Ontario nursery on March 26, 2012.

Application for nursery product Advance Payments Program online
The 2012 Advance Payments Program applications for Canadian Nursery Products are now available for download at ACC Financial.

Emergency use registrations for boxwood blight
Two fungicides have registrations for use on boxwoods (Buxus spp.): DACONIL 2787 FLOWABLE FUNGICIDE (PCP#15724) and SWITCH 62.5WG FUNGICIDE (PCP#28189) for use in BC, Quebec and Ontario until Dec 31, 2012.

Green industry showcased at Canada Blooms
Canada Blooms will once again delight the senses of thousands hungry for spring. The country's largest flower and garden show runs March 16-25 at Toronto's Direct Energy Centre.

Avoid spreading risk of boxwood blight with new BMPs
The Canadian Nursery Landscape Association has released Boxwood blight best management practices for nursery growers, retailers and landscape contractors to minimize risk of spreading the fungal disease.

Manderley Turf named one of Canada's Best Managed Companies
Manderley Turf Products has been named one of Canada's 50 Best Managed Companies for 2011. This prestigious national award is sponsored by Deloitte, CIBC, National Post, and Queen's School of Business.

Plantsman Henry Kock remembered in new species name
A newly discovered species of lichen from BC's inland rainforest, has been named in honour of the late Henry Kock.

C. buxicola positive find in Canada
The Canadian Food Inspection Agency has confirmed a positive find of Cylindrocladium buxicola at a B.C. nursery.

Al's Flower Pouch celebrates 20 years
A.M.A. Plastics Ltd. is celebrating 20 years of success with Al's Flower Pouch—one of the original vertical growing systems.

CFIA hosts consultation on NAPPRA regulations
Implementation of citrus and Asian long-horned beetle regulations will help mitigate the impacts of new US NAPPRA regulations

New horticultural distributor's alliance
Three leading horticultural distributors, Plant Products Co., MGS Horticultural and Terralink Horticulture have formed a Canadian distribution organization called CanHorta Canadian Horticulture Alliance.

New annuals and vegetables for 2012
The National Garden Bureau website now features images and garden descriptions for over 100 new annuals, perennials and vegetables that will show up in garden centres all over North America next spring.

Downy mildew killing impatiens in the landscape
Downy mildew found on impatiens in the landscape. Next year, contractors are advised to plant other shade-loving plants in areas where plants died out.

Eastern peat harvest difficult in 2011
The Canadian Sphagnum Peat Moss Association reports that harvest has been very difficult this year in the East.

Landscape Industry Executive Program teaches operational excellence
The Landscape Industry Executive Program (LIEP) is a professional business management program developed specifically for the green industry.

Brown spruce longhorn beetle found in New Brunswick
CFIA has confirmed the presence of the brown spruce longhorn beetle (BSLB) near a campground within the Kouchibouguac National Park in New Brunswick.

New US regulations could have serious impact on Canadian nursery stock exports
Attention growers - a new USDA NAPPRA rule has potential for major impact to Canadian nursery stock exports to the US.

Horticulture tour to India this fall
Due to a few cancellations, John and Kelly Schroeder of Valleybrook Gardens now have room for two more couples on their horticultural tour to India this October.

Haig Seferian honoured by ASLA
Haig Seferian is one of only two Canadian Landscape Architects to be honoured this year by The American Society of Landscape Architects (ASLA).

Oldcastle Building Products acquires Transpave
Oldcastle Building Products will continue to promote Permacon and Decor brands.

AAFC releases 2009-2010 horticulture data
Agriculture and Agri-Food Canada reports ornamental farm cash receipts at $1.9 billion.

Don't miss out on 2010 AgriInvest benefits
Gov't matches funds invested by growers

Canada Blooms and The National Home Show to co-locate in 2012
Running the two events side by side will create the largest home and garden show in North America.

Three leading brands work together
Three growers have joined together to reduce material costs and collaborate on marketing ideas.

Fafard & Frères acquires major stake in Heveco
Fafard et Frères Ltd has purchased controlling interest in New Brunswick-based peat producer, Heveco Ltd.

Monitoring trees with radio waves
Alberta city uses RFID to track its trees

Green roofs to benefit from native plant research
Study will look at plant diversity and survivability on roof tops.

Nedlaw Living Walls awarded Cape Breton University project
Living wall installed at Centre for Sustainability in Energy and the Environment

Do women or men hold purchasing power?
The long-held notion that women control household spending is under question.

Import restrictions on ALHB and CLHB host plants
The USDA is now regulating the import of all known hosts of Asian longhorn beetle (ALHB) and citrus longhorn beetle.

Swim spa donated to veterans
Veterans receive donation of a swim spa

Colourful ideas for landscape pros
Ball has developed an online magazine to inspire contractors.

Plants denied entry to U.S.
An exporter had a load of plants turned back at the U.S. border.

New venue and dates for Expo 2011
LO's Expo 2011 has new date and location

LANTA establishes new award
Landscape Alberta establishes Mike Haberl Sr. Award

Green roof industry grows
The green roof industry grew by 28.5 per cent in 2010

Dr. Leslie Laking passes away
Director Emeritus of RBG died peacefully on April 16.

Toro broadens renovation line
Toro will begin to distribute aerators, seeders and dethatchers